60 day old campaigns auto-cancelled: need to alert user or flag with different status
Ajay Patel
Campaigns stop sending emails past 60 days because of a policy in the email scheduling and verification logic: any email scheduled more than 60 days ago and not yet sent is skipped and not processed for sending. This is to avoid sending outdated or potentially irrelevant communications, and to maintain data hygiene. The status is changed to Cancelled by the application.
These are not obvious to identify to the user based on status nor can they easily see that the last email sent was 60 day after initial scheduled emails. Can we consider adding a different status and a tooltip to let user know they van restart the campaign to pickup where it left off.
Add a notification as well.